Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
If you wish to cancel you order prior to delivery we can issue you a full refund.
The Light Bulb Shop will accept goods returned within 7 working days of receiving the goods. Stating the invoice number and providing they are in the same condition as when they were dispatched to you. Goods which have the packaging damaged or modified in anyway will not be accepted.
Freight charges for returned goods are at the purchases expense.
When your order arrives you should check for shortages or damaged goods. Claims for shortages or damaged goods should be made within 48hours of receipt of the order.
Claims for damages or shortages made after 48hours will be refused.
On receipt of the goods we will refund/credit you within 14 days to your credit card or your nominated account.
Should the goods be returned as faulty we will also refund the freight.